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Customer Support

Hotel Reservations Agent

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Full-time
Full-time
Remote
Monday to Friday, 6 PM to 3 AM PHT
Australia (AEST)
Entry level

About the role

Take bookings and answer guest questions by phone and email for a group of boutique hotels. This is a sample listing created for testing. Coral Bay Hospitality is a fictional company.

Responsibilities

Complete your assigned work accurately and on time. Communicate clearly and flag problems early. Keep records and notes up to date. Share short weekly progress updates.

Requirements

Reliable internet and a quiet workspace. Clear written and spoken English. Comfortable with: Reservations software, Phone support, Upselling.

Required skills

Phone supportReservations softwareUpselling

Application deadline

1 Dec 2026

Openings

3

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