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VA-Market

E-commerce operations

Keep your store organized, updated, and ready for the next sale.

The work behind an online store never stops: new products, changing prices, stock levels, banners, and orders. A dedicated assistant takes over that routine so your team can concentrate on merchandising, marketing, and growth.

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Often handled here

  • Product listing and catalog management
  • Product descriptions and data entry
  • Price and inventory updates
  • Shopify store management

Common challenges

Where businesses usually feel the strain.

Catalog updates fall behind

New products, seasonal changes, and supplier updates pile up faster than the team can list them.

Prices and stock drift out of sync

Manual updates across channels invite mismatches that customers notice before you do.

Store maintenance crowds out strategy

Founders and marketers end up uploading banners and fixing product pages instead of planning campaigns.

Order handling is repetitive

Processing and tracking orders is steady, detail-heavy work that benefits from one consistent owner.

What an assistant can handle

Tasks you can hand off.

  • Product listing and catalog management
  • Product descriptions and data entry
  • Price and inventory updates
  • Shopify store management
  • Landing page updates using page builders
  • Promotional banner uploads
  • Product image editing and optimization
  • Order processing and tracking

Who it suits

Businesses we support.

  • Shopify and other direct-to-consumer stores
  • Brands with large or frequently changing catalogs
  • Marketplace sellers managing several channels
  • Small teams where the founder still updates the store

Example workflow

An example product launch workflow

An illustration of how a launch might be handed off. Your own process and tools come first.

  1. 1

    You share the brief

    Product details, images, pricing, and the date the product should go live.

  2. 2

    Listings are prepared

    Descriptions, variants, and images are entered and formatted to your store's standards.

  3. 3

    You review

    Everything is checked against your brief before anything is published.

  4. 4

    Go live and maintain

    The product is published, and inventory and price changes are kept current afterwards.

Staffing arrangements

Ways to work together.

Many stores begin part-time for catalog and inventory upkeep, then move to a full-time dedicated assistant as order volume and product range grow.

Part-Time Support

For businesses that need help with selected tasks or limited working hours.

Best for

One task area, such as inbox, bookings or social posts.

  • Flexible working hours
  • Defined task responsibilities
  • Suitable for smaller workloads

Typical setup: 10 to 25 hours a week, one person

Discuss Part-Time Support
Most popular

Full-Time Dedicated Assistant

For businesses that need a remote professional working on a consistent schedule.

Best for

Owners and managers who want one person fully on their workload.

  • Dedicated professional
  • Defined responsibilities
  • Consistent operational support

Typical setup: 40 hours a week, one person

Find a Dedicated Assistant

Dedicated Team

For businesses that need multiple remote professionals across different business functions.

Best for

Growing businesses that need several functions covered at once.

  • Multiple roles
  • Coordinated workflows
  • Scalable staffing arrangements

Typical setup: 3 or more people across different roles

Build My Team

One all-in price, from US$900 a month for a full-time assistant.

The final price depends on the role, experience and schedule. No separate management fee, no hidden costs.

  • The assistant's monthly pay
  • Sourcing, screening and a shortlist you interview
  • Free replacement in the first 30 days if the fit isn't right
  • A shared workspace for tasks, attendance, daily reports and leave
  • Contracts, payouts and account support

FAQ

Questions about e-commerce operations.

Which e-commerce platforms can your assistants work with?

Shopify is the most common request. Tell us which platform and tools you use, and we will discuss candidates who have worked with them.

Can an assistant handle both listings and order processing?

Yes, where the tasks suit one person. We would confirm the split of responsibilities with you up front.

Do you provide the store access, or do we?

You control access to your own accounts and decide the permissions an assistant receives.

Request a proposal for e-commerce operations.

Tell us about your business and what you need help with. We'll come back with a recommendation on the right arrangement.

Business information

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